If you’re planning a trip to Maui, here’s an important update that could impact your travel plans.

Both Maui News and Beat of Hawaii have issued a consumer alert: ACE Rent A Car Maui has ceased operations and is no longer honoring existing bookings.

This means travelers who reserved vehicles through ACE may arrive on island without a car — a serious issue given Maui’s limited transportation options and high demand, especially in resort areas like Wailea, Kaanapali, and Kapalua.

What You Should Do Now

• Confirm your reservation immediately if you booked with ACE
• Secure a backup rental with a reputable provider (Hertz, Enterprise, Avis, etc.)
• Check your credit card for refund eligibility or travel protection
• If inventory is tight, consider:
  • Turo
  • Hotel shuttle services
  • Private transportation options

Why This Matters

Maui isn’t a walkable destination in most areas, and rental cars are often essential for:

• Beach access
• Dining and shopping
• Exploring the island

A last-minute disruption like this can quickly derail an otherwise seamless vacation.